We accept Credit/ Debit cards, PayPal, personal cheques, or direct bank transfers.
Our post and packaging charges start at just, £3.95 depending on the size of the item(s). Shipping charges are displayed at the checkout once all of your items have been added to the basket. Collections are also available from our workshop near Henley-on-Thames, although please contact us first to let us know if you would like to collect.
All items are hand made to order and are not kept in stock. We aim to dispatch to you within 10 working days of your order, although it’s usually much sooner.
Once your order is completed and has been booked for dispatch you will receive an email from our courier with your tracking information.
We do not ordinarily send out status updates and ask that you please wait 10 working days from your purchase. But hey, please feel free to contact us, 01491 628596 or firstname.lastname@example.org and we’ll give you an update and completion date.
Please be aware that tables, cupboards, dressers, bespoke items and very large orders can take a little longer to make so please expect a slightly longer delivery time frame.
If you are not entirely satisfied with your order we will refund or exchange your item within 14 days of receipt.
We are sorry, but made-to-order goods are non-refundable unless faulty.
All returned items must be unused, in their original packaging and returned to us at our main address. We also advise obtaining proof of posting when returning items.
Buyers are eligible for meeting the cost of returning items to us.